A problem with discussion forums such as these is that individuals may be expecting very different things from other members. Forums are not necessarily about providing support unless they're dedicated to that purpose, as for example with personal issues such as medical and health problems. Yet support from some members about some issues, can reasonably be expected. But that's only one aspect of a forum-based website . For comparison I'm a member of a community of health issue sufferers. Our discussions are predominantly about acoustic neuromas which we all have or have had. We support new and established members alike, we offer suggestions about treatment options, hospital visits, post-surgery care, rehabilitation etc We rarely discuss or debate general points that affect everyone in this life because these tumors don't affect everyone or even a large number. Very, very few get them and we're a small and easily overlooked community. Hence our organisation and its website and Facebook page provide often desperately-needed support, often to newly diagnosed sufferers. It's the association's main raison d'etre. What we do on my other website is unlike what we do here on ALF. Here we can discuss and debate the spiritual aspects of life, death and what follows simply because they apply to us all - without exception. But what I see here at times are members looking for the kind of support my other website provides for me, support that I in turn try to provide for our other members. Maybe there should be a section here with a similar purpose? We did once have limited counselling for members arriving who were potentially suicidal but that's no task for the untrained. Bereavement and grief counselling are other areas where it's obvious some members need help but ALF can not provide trained counsellors and untrained members are not a satisfactory alternative. The main forum boards here on ALF provide specific areas of spiritual interest and allow members to express their concerns, their thoughts, their ideas, their hopes. But those same boards may be unable to provide the specialised emotional support some members need. It's when such a need gets caught up in a general discussion/debate that there is the greatest mismatch of expectations and disappointment as a consequence.